Conversations with context
Use approved information to answer questions. Send requests outside the rules to someone who can decide.
Solutions
A customer conversation needs different safeguards from a document search. Discovery guides where to train your team and where to develop agents and integrations for support and internal workflows.

Use approved information to answer questions. Send requests outside the rules to someone who can decide.
Organize sources, find evidence and prepare answers your team can check. Training teaches context preparation and review; integrations bring searches closer to the systems in use.
Specify what an agent may execute, when it must ask for approval and how each action is recorded.